Privacy Policy

Last updated: February 4, 2025

Introduction

PYXE is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI memory assistant service.

Information We Collect

Information You Provide

  • Account Information: Email addresses from waitlist signups or account creation
  • Memory Data: Notes, documents, and conversations you store in PYXE
  • Communications: Messages you send to our support team and feedback you provide

Automatically Collected Information

  • Usage Data: Information about how you interact with our features and session duration
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and pages viewed

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Manage your account
  • Send you service updates
  • Respond to your inquiries
  • Analyze usage patterns to improve our service
  • Detect and prevent fraud or abuse

Data Storage and Security

Your information is stored securely using industry-standard encryption. Memory data is encrypted at rest and in transit. We use PostgreSQL databases on secure cloud infrastructure with regular backups and monitoring.

Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Third parties in the event of a business transfer

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

To exercise any of these rights, please contact us at hello@pyxe.ai.

Cookies

We use essential cookies to operate our service. Analytics cookies may be used to improve our platform and can be disabled through your browser settings.

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@pyxe.ai.